Access to the training videos and the learning objectives for each video.
We have done the work for you to lay the foundation for customer experience training for your technicians. All you need to do is show the videos to your team and getup and reinforce the talking points that you want them to remember.
The videos were made to get the attention of your team and get them hooked into performing the tasks that make a great customer experience. Each story is geared for the technician and starts to infiltrate your culture and turn it into a winning formula focused providing a WORLD CLASS Customer Experience.